Refund Policy

Thank you for choosing SoftWorks Global LLC. We strive to provide high-quality subscription services and a seamless experience. This Refund Policy explains how cancellations, renewals, and refund requests work for your monthly or annual subscription.

Subscription Cancellations

SoftWorks Global LLC operates on a subscription model. Users may choose either a monthly or yearly billing cycle.

You may cancel your subscription at any time. Once you cancel:

• 1️⃣ You will not be billed for the next billing cycle.
• 2️⃣ Your current paid period will remain active until it expires.
• 3️⃣ No additional charges will occur after cancellation.

Cancellation must be completed before your renewal date to avoid the next billing cycle.

Our Refund Promise: “Refund First, Investigate Later”

Your satisfaction is our priority. If you believe a charge was incorrect or wish to request a refund, you may contact us at any time.

SoftWorks Global LLC follows a simple policy:

• 1️⃣ We issue the refund first.
• 2️⃣ We review the situation afterward.
• 3️⃣ No hassle. No delays. No arguing.

Whether the issue is accidental billing, plan confusion, difficulty using the system, or any other reason — we are committed to prompt, customer-friendly resolution.

Refund Window (60-Day Money-Back Guarantee)

To ensure a fair and positive experience, we offer a 60-day refund window for all new charges. This applies to both monthly and annual subscriptions.

• 1️⃣ Any refund request made within 60 days of purchase or renewal is fully eligible.
• 2️⃣ Refunds are issued immediately under our refund-first policy.
• 3️⃣ You may continue using your subscription until the end of the refunded billing period unless access is voluntarily discontinued.

We believe this 60-day window provides ample time to evaluate the platform and determine whether it is the right fit for your business.

Disputes and Billing Concerns

At any time, you may dispute a charge or request clarification of billing activity. Our support team will work with you directly to resolve the matter quickly and fairly.

Refund Eligibility

• 1️⃣ Refunds may be requested for both monthly and annual subscriptions.
• 2️⃣ Refunds may be granted even if the subscription is active.
• 3️⃣ We may review account activity to prevent fraudulent or abusive use.

Our approach always favors the customer. We would rather issue a refund than create frustration or financial harm.

Automatic Renewals

All subscriptions automatically renew at the end of each billing cycle unless canceled. Renewals are billed to the same payment method used at signup unless updated by the customer.

Contacting SoftWorks Global LLC

If you have questions about a charge, wish to request a refund, or need help canceling your subscription, please contact us using the information provided on our Contact Us page.